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Emanate posts a digest of your team’s commercial activity into the Microsoft Teams channel you choose. One posts automatically each morning there’s new activity, and you can ask for one anytime by typing digest. Your commercial team sees what moved without anyone having to sit in an inbox.
Looking for how to set up a shared Teams space so your team can talk to the people at Emanate? That’s a different setup: see Create a Microsoft Teams Channel.

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What’s in a digest

Each digest opens with a set of counts summarizing your workspace’s recent activity. Below the numbers, a highlights section shows who that activity came from: the contact, their company, and a short preview of what they said. On a day with nothing new, the digest says you’re all caught up rather than staying silent. The morning digest posts automatically at 8:00 AM US Eastern on days with new activity. Typing digest in the channel gets you the same card on demand, covering the last seven days.

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Before you start

New to Emanate? Start at emanate.ai, or email support@emanate.ai and we’ll get you set up.

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Set it up

1

Add Emanate to your channel

In Microsoft Teams, add the Emanate app to the team and channel you want your digest in. The app posts a welcome message explaining what it does and how to connect it.
2

Get your connection code

In Emanate, go to Integrations, open the Communication tab, and choose Connect Microsoft Teams. You’ll get a one-time code that’s good for 30 minutes.
3

Paste the code into the channel

Back in Teams, send the code to the Emanate app in that channel. Start the message with @Emanate so the app sees it. The connection turns active and binds to that channel.
4

Try it

Type @Emanate digest and your first digest posts right away. From now on one also arrives automatically each morning there’s new activity.

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Talking to the app

In a channel, the app only sees messages that mention it, so begin with @Emanate. It answers these: hi and hello work too, and anything else it doesn’t recognize gets the help reply rather than silence.

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Where AI is used

Emanate uses AI inside the Emanate web application, not inside this Teams app. Emanate’s AI reads your connected mailbox to sort incoming messages, decide which replies deserve a person’s attention, and draft suggested replies for a person to review. This Teams app posts digests of that activity. The counts and previews in a digest come straight from what your customers actually did and wrote, not from AI-generated text. AI-drafted replies are always shown to a person for review and are never sent automatically.
AI-generated content can be inaccurate. Please review it before you act on it.

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Reporting AI content or a problem

If you come across AI-generated content you find objectionable, or anything looks wrong, tell us either way:
  • Say report to the app in Teams and describe what you saw. It opens a short form, and nothing else needs to happen on your side.
  • Or email support@emanate.ai.
We investigate and respond within two business days.

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What this app doesn’t do

  • It works in team channels only. One-to-one chat and meetings aren’t supported.
  • It posts activity digests and handles setup commands. It doesn’t read or reply to your channel conversations.
  • It only covers the mailboxes and LinkedIn accounts you’ve connected in Emanate.

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Turning it off

Disconnect from the Communication tab in Emanate, or remove the app from the team in Teams. Either one stops the digests. Removing the app from the team also ends the connection, so you’ll need a fresh code to set it up again.

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Troubleshooting

Codes last 30 minutes. Generate a new one from Integrations then Communication, and paste it into the channel again.
In a channel the app only sees messages that mention it. Start your message with @Emanate. If the app doesn’t appear when you type the mention, it hasn’t been added to that team yet.
The morning digest only posts on days with new activity, so a quiet day is normal. Type @Emanate digest to check on demand: if the card posts, the connection is fine. Also check that the mailboxes and LinkedIn accounts you expect activity from are connected in Emanate.
The digest goes to the channel you connected. Disconnect from the Communication tab in Emanate, then reconnect with a fresh code pasted in the channel you want.
The digest covers the mailboxes and LinkedIn accounts connected in Emanate. If a rep’s inbox isn’t connected, their activity won’t appear. Check Integrations in Emanate to see what’s connected.

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Privacy and terms

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Next steps

Connect your inboxes

Your digest covers the mailboxes you connect

Sequences

The activity your digest reports on