Prerequisites
- An Emanate account (sign up here)
- An email account you send from (Gmail / Google Workspace or Outlook / Microsoft 365)
- Your company website URL (used to learn your brand automatically)
Step 1: Connect your inbox
This is the one step that unlocks everything else.1
Open the connect flow
During onboarding (or later from Demand in the sidebar) choose Connect inbox.
2
Pick your provider
Choose Google (Gmail / Workspace) or Microsoft (Outlook / Microsoft 365) and sign in. Emanate connects securely through your provider; your password is never stored.
3
Choose who can see it
Decide whether the inbox is just you or shared with your team. You can change this any time.
Connecting an inbox is read-and-reply access to your own mail. Emanate never sends anything on its own during
setup. You stay in control of every message until you decide otherwise.
Step 2: Teach Emanate your business
Two quick pieces of context make every AI draft sound like your company instead of a generic bot.1
Set up Business DNA
Go to Business DNA and enter your website URL. Emanate reads your site and fills in your company name, what you sell, your tone, and your brand look automatically. Review it and fix anything that’s off. See Business DNA.
2
Add your product knowledge
Go to Knowledge Base and upload the documents your team leans on: product catalogs, spec sheets, pricing guides, FAQs. Emanate draws on these when it drafts replies. See Knowledge Base.
Step 3: Create your assistant and turn on Agent Inbox
Open Tactics and give your personal assistant a name. It gets its own email address and learns how you write from your sent mail. Then turn on the Agent Inbox tactic: from now on, emails in your connected inbox that deserve a reply get one drafted for you, in your voice, straight into your Drafts folder. Open Agent Inbox (the Home page) to see the results:- Activity lists every reply your assistant drafted, newest first.
- Needs attention holds the few things waiting on you: a draft ready, a run that stopped to ask, an urgent email.
- Every item opens to show why it was drafted and what it drew on, so nothing feels like a black box.
Step 4: Review and send an AI draft
Open a drafted reply from Activity on the Home page, or the thread in Demand. Emanate has usually already drafted a response for you.1
Read the draft
The reply appears in the composer, written in your voice and grounded in the thread, your knowledge base, and past emails.
2
Edit if needed
Tweak anything you like. When you edit an AI draft, Emanate quietly learns your preferences for next time.
3
Send or stage
Send it now, or stage it as a draft in your real inbox to send later. That’s a full loop (request in, reply out) without leaving Emanate.
Step 5: Grow from here
Once your inbox is flowing, explore the rest of the engine:Turn RFQs into quotes
Let incoming quote requests become finished quotes, ready to push to your ERP.
Turn on your tactics
Turn on Tactics: a morning brief, an evening sweep of open loops, follow-ups, and check-ins that keep relationships warm.
Run outbound sequences
Build multi-step email and LinkedIn cadences for prospects you haven’t engaged yet.
Connect your CRM & ERP
Sync accounts and unlock quoting by connecting the systems you already run on.
Troubleshooting
I connected my inbox but Home is empty
I connected my inbox but Home is empty
Home builds its first list from a snapshot of your recent mail, which can take a few minutes after you connect. Give it a moment and refresh. If it’s still empty, confirm the inbox connected successfully under Demand.
The AI drafts don't sound like us
The AI drafts don't sound like us
Fill in your Business DNA and add a few documents to your Knowledge Base. That context shapes tone and content. Drafts also improve as you edit them, because Emanate learns from your changes.
I don't want anything sent automatically
I don't want anything sent automatically
You don’t have to. By default every reply waits for you to review and send. Automatic sending is an option you turn on deliberately, per inbox. See Channels.
Next steps
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