What is read
Reading happens against the systems you connect, using the access you granted, and always as the user who approved the connection. Emanate sees what that user sees and nothing beyond it.
Anything you have not connected is not read. Any source switched off is not read.
What is stored
Unused drafts
The one retention window you control directly is how long an AI draft you never used sits in your mailbox. The default is 3 days, which covers a weekend and little else. Under Tactics → Agent Inbox → Settings you can set anything from 1 to 30 days, or switch the clean-up off entirely and keep every draft until you deal with it yourself. Two things are never removed:- A draft you edited. The moment you change a word it stops being an AI draft and is left alone permanently.
- Anything you sent. Clean-up only ever touches drafts that were never used.
If Emanate cannot tell whether you edited a draft, it leaves it alone and checks again the next day. The
uncertain case always falls on the side of keeping it.
Deletion
Data is retained while your agreement is active. On request, or at termination, it is deleted. Disconnecting a source stops all further reading from it immediately. Records already brought across stay until they are deleted, so ask if you want a disconnect to remove them as well. Switching off a feature is not the same as deleting what it produced. A switch stops the work from happening again. It does not erase what was already done, which is deliberate, so that turning something off for a week does not destroy a month of history.Next steps
Data & privacy
Where data lives and how it is protected
Sensitive data
Controlling what an agent can see
Attachments
Turning attachment reading on and off
Security & compliance
Certifications and controls