How It Works
- Someone emails your original address (e.g.,
john@abc-steel.com) - Your email provider forwards a copy to your agent inbox (e.g.,
sales@abc-steel.com) - Emanate receives the message and your agent can process it
- The agent can draft and send replies from the agent inbox address
Your original inbox keeps working normally. Forwarding sends a copy — it doesn’t redirect or remove the original message.
Key Features
| Feature | Description |
|---|---|
| Email Receiving | Receive incoming mail on a verified domain |
| Auto-Triage | Agent reads and categorizes messages |
| Auto-Reply | Agent drafts and sends responses |
| Forwarding Support | Works with Gmail, Outlook, and other providers |
Getting Started
Next Steps
Inbox Setup
Create and configure your agent inbox
Email Forwarding
Connect Gmail, Outlook, or other providers