sales@yourcompany.com, that Emanate receives and replies from, and for controlling deliverability on outbound
mail.
Verify your sending domain
Verifying your domain tells email providers that Emanate is allowed to send on your behalf, which keeps your mail out of spam folders.1
Add your domain
Go to Demand → Domains and add your domain (e.g.
yourcompany.com).2
Add the DNS records
Emanate gives you a short set of DNS records to add at your domain registrar. These prove ownership and authorize sending.
3
Verify
Once the records propagate, click Verify. The domain flips to verified and you can create addresses on it.
Create an agent address
On a verified domain you can create an address the AI agent receives and replies from.
This creates an address like
sales@abc-steel.com.
Get incoming mail into an agent address
To have your existing mail reach the agent address, forward a copy from your provider. Your original inbox keeps working. Forwarding sends a copy, it doesn’t redirect anything.- Gmail
- Outlook / Microsoft 365
1
Open settings
In Gmail, click the gear icon → See all settings → Forwarding and POP/IMAP.
2
Add the address
Click Add a forwarding address and enter your agent address (e.g.
sales@abc-steel.com).3
Confirm
Google sends a confirmation code. It lands in the agent inbox in Emanate. Enter the code in Gmail.
4
Enable
Select Forward a copy of incoming mail to and pick the agent address. Choose Keep Gmail’s copy in the Inbox so your team still sees originals, then Save Changes.
Per-inbox settings
Each inbox has a Settings panel with a few useful controls:Next steps
Channels
Configure how the agent on this address behaves
Connecting Inboxes
The simpler OAuth path for personal/shared inboxes