> ## Documentation Index
> Fetch the complete documentation index at: https://docs.emanate.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Follow-Up

> Watches the threads you sent and drafts a nudge when one goes quiet

**Follow-Up** watches the threads you've sent and drafts a nudge when one needs a bump. You pick which kinds of
threads it watches; anything under that umbrella gets a follow-up written in your voice, ready for you to send.
Find it under Tactics → Follow-Up.

## When it runs

Follow-Up sweeps your sent mail every hour. A thread is nudged when it reaches one of the steps in your cadence,
for example 3, 7 and 14 days after your last email with no reply. The moment a reply lands, that thread stands down.
Press Run now to sweep immediately. Your inbox must be connected.

## Settings

### Categories

| Category | What it watches | Default |
| - | - | - |
| **Open quotes** | Quote attachments or pricing language in a thread you sent that has not been answered | On |
| **Post-win check-ins** | A closed-won signal in a reply (a signed PO, an agreement), then warm check-ins on a cadence afterwards | On |
| **Generic silence** | Any thread you sent with no reply after the threshold | Off |

### Cadence

Each category has its own row of day pills. Pick the steps you want: Follow-Up sends one nudge per step, then
leaves the thread alone. The help line reads it back for you, such as Nudges at 3d, 7d, 14d after the last email
you sent or, for post-win, after the win reply.

| Category | Default steps |
| - | - |
| Open quotes | 3, 7 and 14 days |
| Post-win check-ins | 30, 60 and 90 days |
| Generic silence | 5 days |

### Who to nudge

* **Skip colleagues** (on by default) never nudges someone inside your own company. It reveals Your company's
  domains, a list built from your connected inbox and your email history that you can add to or trim. This list
  is shared by everyone in your workspace.
* **Only these domains** limits Follow-Up to certain companies. Leave it empty to follow up with everyone.
* **Never these domains** excludes people at those companies, even if listed above.

## What you get

Nothing is sent on its own, and nothing appears in your mailbox until you ask for it. Each nudge is drafted and
listed under Activity as, for example, an open quote at nudge 2. Open the row to read Why this nudge and the
Drafted follow-up, edit it in place, and choose:

* **Send** to send it from your connected inbox right away.
* **Stage** to put it in your Drafts folder on the original thread, to send later from your mailbox.
* **Dismiss, stop nudging this thread** to leave that thread alone for good.

## Next steps

<CardGroup cols={2}>
  <Card title="Stay-in-Touch" icon="heart-handshake" href="/home/tactics/stay-in-touch">
    Warm check-ins for the relationships that have gone quiet
  </Card>

  <Card title="Loose Ends" icon="list-checks" href="/home/tactics/loose-ends">
    The replies you owe, as opposed to the ones you are owed
  </Card>
</CardGroup>


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.