> ## Documentation Index
> Fetch the complete documentation index at: https://docs.emanate.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Demand

> One workspace for all your team's email: read, reply with AI, quote, and measure

**Demand** is Emanate's email workspace. Connect your inboxes, personal accounts and shared team mailboxes alike,
and everyone works from one view: the same conversations, the same context, AI drafting built in, and nothing
falling through the cracks.

Find it under **Demand** in the sidebar. The workspace has three tabs:

| Tab          | What it's for                                                                           |
| ------------ | --------------------------------------------------------------------------------------- |
| **Email**    | Read and reply to every connected inbox in one threaded view, with AI-drafted responses |
| **Quotes**   | Incoming RFQs turned into structured quotes, tracked through to your ERP                |
| **Insights** | Team email analytics: response times, coverage, and who's talking to which accounts     |

## Why one workspace

Most teams juggle several email accounts: personal inboxes, a shared `sales@` mailbox, a support queue. Without a
shared view, conversations get missed: two reps reply to the same lead, an urgent email sits unread because its owner
is out, and nobody can see what's already been said. Demand fixes that.

| Benefit                         | What it means                                                                                          |
| ------------------------------- | ------------------------------------------------------------------------------------------------------ |
| **All team email in one place** | Connect personal Gmail/Outlook and shared Microsoft 365 mailboxes side by side                         |
| **Team-wide visibility**        | Everyone sees shared conversations, so coverage never lapses                                           |
| **AI-drafted replies**          | The AI email agent drafts contextual responses in seconds, grounded in your knowledge base and history |
| **Automatic context**           | Threads attach to the right lead or account, so your team has the full picture without copy-pasting    |

## Getting started

<Steps>
  <Step title="Connect your inboxes">
    Link Gmail/Google, Outlook/Microsoft, or a Microsoft 365 shared mailbox, up to 5 per person. See [Connecting Inboxes](/demand/connecting-inboxes).
  </Step>

  <Step title="Read and reply">
    Work every thread from one view, and let AI draft your responses. See [Reading & Replying](/demand/managing-email).
  </Step>

  <Step title="Turn requests into quotes">
    Let incoming RFQs become finished quotes, ready for your ERP. See [Quotes](/demand/quotes).
  </Step>

  <Step title="Tune the AI agent">
    Decide how the agent drafts, replies, and escalates. See [Channels](/channels/overview).
  </Step>
</Steps>

## Next steps

<CardGroup cols={2}>
  <Card title="Connecting Inboxes" icon="plug" href="/demand/connecting-inboxes">
    Link personal and shared mailboxes
  </Card>

  <Card title="Reading & Replying" icon="inbox" href="/demand/managing-email">
    Read, reply, and draft with AI
  </Card>

  <Card title="Quotes" icon="file-text" href="/demand/quotes">
    RFQ to ERP-ready quote
  </Card>

  <Card title="Email Insights" icon="chart-bar" href="/demand/email-insights">
    Response times and account coverage
  </Card>
</CardGroup>